Associate Product Owner

AAA-The Auto Club Group

12d•$90,000 - $115,000•Hybrid

About The Position

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Associate Product Owner – The Auto Club Group What you will do: Ensure product success by assisting in defining and writing requirements and in training to own one or more small to mid-sized components of current and future products/programs. Use knowledge and understanding of specific aspects of assigned components/areas to handle assignments with impact across the product organization. Escalate more complex items or assignments linked to other product focuses to higher-level owners. Work to acquire knowledge of and develop understanding of product functions and areas outside of assigned product focus. Assist management in reaching targeted goals for product implementations to support premium growth and profit/loss across all regions. Assists with innovation, analysis, issue identification/resolution, upgrades and operational management of assigned components of current and future Policy System/Telematics programs and products with a higher depth of knowledge and processes to come up with an outcome. Support the development of strategies associated with assigned product areas. Interact and communicate with front-line managers to line leaders. Lead teams responsible for executing various initiatives in support of assigned product component. Assist the product owners for all aspects of assigned product components. Collaborate with business subject matter experts/stakeholders, product/project managers, technical teams and vendors to understand, analyze, refine and prioritize needs. Work with Product Managers to ensure alignment and development of product line changes. Partner with vendors as needed to drive product initiatives. Ensure an in-depth understanding of project scope, objectives, and requirements. Assist with managing the defect/change request prioritization, remediation, escalation, and notification process for critical business teams. Help with, sometimes lead the development and adaptation to product updates, and issue resolution. Assist with release/sprint management for minor releases. Translate business needs to executable requirements across appropriate work streams. Create and execute communications to ensure understanding of objectives, justifications and additional action items. Assist with and lead processes and teams responsible for validate requirements and work streams. Assist with creation of End-to-End, User Acceptance Testing, and System Testing with broader experience and system thinking to ensure scenarios are complete and appropriately executed. Assist in discovery, testing and learning activities to validate assumptions and product direction. Work with a team of mobility and user interface subject matter experts to enable improved User experience and integration of mobile technologies, platforms and programs. Participate in Go-To- Market activities for business readiness. Support training and launch activities. Maintain ongoing knowledge of industry practices, regulations and factors that affect product performance. Provide recommendations regarding new products/programs to implement in the insurance platform. Provide support in building business cases and request funding for new initiatives. Own one or more facets of assigned product components, to include but not limited to reporting, analysis and process workflows. Analyze data and produce metrics to measure the success and inform leaders of the overall product strategy.

Requirements

Bachelor's Degree in a Technical or Quantitative field (Engineering, Finance, Math, Business, Marketing, etc.) and/or professional Insurance /Finance designation or combination of college coursework and equivalent work experience as outlined below (minimum 4 years)
Experience to include one or more of the following:
Market planning, development of objectives, strategies and programs for insurance products
Researching, developing or enhancing property/casualty products and system changes
Developing and testing insurance/membership/banking product pilot programs for new enhancements and processes
Pricing new/current insurance/membership/banking products
New and current property and casualty products
Familiar with policy contract language in order to provide input into
Operating in an environment driven by Key Performance Indicators with responsibility/ accountability to determine the best course of action to meet assigned goals
Project management to include planning, managing and implementing complex system changes
Leading a component of a project teams
Coordinating and assigning task to team member
Knowledge of:
Current property/casualty or commercial insurance programs and products, underwriting rules and requirements, forms and processing procedures
Regulations, policies and procedures of various regulatory agencies
Insurance systems and processes
Project management principles and concepts for software development
Production support processes and procedures
eCommerce, digital platforms, digital product development (Mobile Apps, Omni channel)
Ability to:
Recommend new casualty or commercial insurance products to meet market needs
Represent the Auto Club Group (ACG) in interactions with trade associations, insurance bureaus, government agencies and other insurance companies
Communicate effectively with others in a work environment and with the public
Manage and conduct in-depth qualitative and quantitative analysis of the market and property/casualty or commercial insurance products
Gain experience in managing individuals/action items/goal obtainment via a project team or through assignments.

Nice To Haves

Supervising a staff of technical and/or professional personnel in a distributed workforce.
Working knowledge and responsibilities within Policy Management, Customer Relationship Management systems
Two or more years of experience in reporting and exploratory data analysis
Professional work experience in sales analytics, business analytics and/or building statistical modeling, to include some or all of the following:
Using tools for statistical analysis and database querying in support of analytics
Conducting risk assessments and root cause analysis
Analyzing performance problems
Interpreting sales practices and procedures
Leading projects, ensuring deliverable quality, tracking progress, and reporting status
Collaboration across distribution, product, data, and analytic teams
Data from disparate products and reporting needs
Salesforce knowledge and best practices when creating new features or processes

Responsibilities

Ensure product success by assisting in defining and writing requirements and in training to own one or more small to mid-sized components of current and future products/programs.
Use knowledge and understanding of specific aspects of assigned components/areas to handle assignments with impact across the product organization.
Escalate more complex items or assignments linked to other product focuses to higher-level owners.
Work to acquire knowledge of and develop understanding of product functions and areas outside of assigned product focus.
Assist management in reaching targeted goals for product implementations to support premium growth and profit/loss across all regions.
Assists with innovation, analysis, issue identification/resolution, upgrades and operational management of assigned components of current and future Policy System/Telematics programs and products with a higher depth of knowledge and processes to come up with an outcome.
Support the development of strategies associated with assigned product areas.
Interact and communicate with front-line managers to line leaders.
Lead teams responsible for executing various initiatives in support of assigned product component.
Assist the product owners for all aspects of assigned product components.
Collaborate with business subject matter experts/stakeholders, product/project managers, technical teams and vendors to understand, analyze, refine and prioritize needs.
Work with Product Managers to ensure alignment and development of product line changes.
Partner with vendors as needed to drive product initiatives.
Ensure an in-depth understanding of project scope, objectives, and requirements.
Assist with managing the defect/change request prioritization, remediation, escalation, and notification process for critical business teams.
Help with, sometimes lead the development and adaptation to product updates, and issue resolution.
Assist with release/sprint management for minor releases.
Translate business needs to executable requirements across appropriate work streams.
Create and execute communications to ensure understanding of objectives, justifications and additional action items.
Assist with and lead processes and teams responsible for validate requirements and work streams.
Assist with creation of End-to-End, User Acceptance Testing, and System Testing with broader experience and system thinking to ensure scenarios are complete and appropriately executed.
Assist in discovery, testing and learning activities to validate assumptions and product direction.
Work with a team of mobility and user interface subject matter experts to enable improved User experience and integration of mobile technologies, platforms and programs.
Participate in Go-To- Market activities for business readiness.
Support training and launch activities.
Maintain ongoing knowledge of industry practices, regulations and factors that affect product performance.
Provide recommendations regarding new products/programs to implement in the insurance platform.
Provide support in building business cases and request funding for new initiatives.
Own one or more facets of assigned product components, to include but not limited to reporting, analysis and process workflows.
Analyze data and produce metrics to measure the success and inform leaders of the overall product strategy.

Benefits

Associate Product Owner will earn a competitive salary of $90,000 - $115,000 annually with annual bonus potential based on performance.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group.
Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement