About the position
As an Associate Product Manager at Knowable, Inc., you will manage data-heavy processes, including onboarding and administering new clients, configuring internal and external applications and features, setting up and ensuring the accuracy of customer data models, and partnering with data scientists and machine learning experts to create training data and benchmark against gold standards. You will create, onboard, and administer new client organizations on the Knowable Platform and in other legacy applications. Your role will involve implementing change requests, new configurations of Standard and Non-Standard data models, and other updates to Production environments. You will review data sets and flag discrepancies for other team members, oversee various layers of data quality, and monitor from ingestion to production. Additionally, you will develop and foster key cross-functional relationships across Knowable's Product, Technology, Commercial (Sales & Marketing), and Client Service teams. Documenting and troubleshooting issues identified in our Production environments and driving them to resolution will also be part of your responsibilities. You may perform other duties as needed.
Responsibilities
- Manage data-heavy processes including onboarding and administering new clients.
- Configure internal and external applications and features.
- Set up and ensure the accuracy of customer data models.
- Partner with data scientists and machine learning experts to create training data.
- Create, onboard, and administer new client organizations on the Knowable Platform.
- Implement change requests and new configurations of data models.
- Review data sets and flag discrepancies.
- Oversee various layers of data quality from ingestion to production.
- Develop and foster key cross-functional relationships across teams.
- Document and troubleshoot issues in Production environments.
Requirements
- Master's or foreign equivalent degree in Computer Science, Computer Applications, or a related field required.
- 2 years of experience in job offered or related occupations required.
- 2 years of experience in utilizing flows of data and information between systems.
- Experience in creating API documentation that can interact with REST APIs.
- Experience using SOAP and GraphQL.
- Experience performing data analysis and querying different forms of data.
- Experience utilizing SDLC processes and Agile/lean methodologies.
- Experience configuring cloud technologies including AWS.
- Experience utilizing PHP MVC Laravel to build internal dashboards.
- Experience using SQL database management systems.
