Associate Product Manager

Siena AI • New York, NY

101d

About The Position

Siena is the first intelligence layer for customer experience, creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.

Requirements

• 1-3 years product management experience with technical B2B products, ideally in CX, e-commerce or AI automation.
• AI-native mindset—experience with tools like Claude, ChatGPT, and Cursor.
• Technical curiosity—ability to scope webhook systems and OAuth flows.
• Builder mentality—experience in shipping features, writing documentation, running demos, and measuring outcomes.
• Customer confidence—ability to engage with customers and run product demos.

Responsibilities

• Own defined product areas end-to-end while learning our AI agent ecosystem from an elite team.
• Work on expanding platform capabilities, building evaluation systems, managing integrations, and creating tools that help customers go live faster.
• Run features from internal testing to GA, including customer enablement through webinars and documentation.
• Demo products to customers and work alongside sales.

Benefits

• Great salary plus the opportunity for equity or stock grants.
• Learning budget for personal and professional growth.
• Exposure to CEO-level product thinking.
• Opportunity to make a meaningful impact on the product and company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees