Associate Product Manager, Risk

Housecall Pro • Denver, CO

78d • $70,000 - $88,000

About The Position

As an Associate Product Manager, Risk, you support the safe growth and optimization of our products by driving the research, planning, and execution of risk protections. Working closely with product managers, Risk operators, engineers, data scientists, Information Security, and other stakeholders, you contribute to defining and prioritizing work that drives platform trust and stability without negatively impacting customer experience. Our product and Risk teams thrive on collaboration, curiosity, and delivering high-quality and data-driven software experiences. This is a technical role that will require top-notch communication (written, visual, verbal) and curiosity. In addition to driving the build of Risk-related solutions with Engineering and Data teams, you will work with Product Managers and Engineers across our platform to understand the products they are launching and what new risks (fraud, security, and otherwise) they introduce to the system. You will drive alignment on what the vulnerabilities are and what solutions best protect them, given the constraints of launch timelines and the needs of internal teams that respond to fraud and security incidents. You will become an expert at tackling ambiguous problems and driving alignment across multiple stakeholder groups. You will occasionally drive security-related incident response and relish the opportunity to become comfortable in that setting. You are eager to learn, adapt, and take on increasing ownership of Risk-related product initiatives. You are data-driven, customer-focused, and passionate about building solutions that make a real difference. By joining our team, you commit to personal and professional growth while helping drive innovation in our products.

Requirements

• 1+ years of experience in product management
• Experience in risk, fraud detection, and/or cybersecurity
• Bachelor's degree in related field or equivalent work experience
• Experience using 'growth stack' tools a plus (i.e. Amplitude, Segment, Braze, Launch Darkly and others)

Nice To Haves

• Passionate about user experience and deep customer empathy
• Strong project management skills
• Excellent collaborator and communicator, both written and verbal
• Forward thinker with a passion for solving complex problems
• Genuine humility paired with a growth mindset

Responsibilities

• Help identify market opportunities and contribute to product vision and strategy
• Conduct in-depth interviews, surveys, and market research
• Analyze customer and business data
• Draft and present strategy and product overview documents
• Collaborate with key cross-functional stakeholders to inform and validate compelling solutions
• Support stakeholders with sound design instincts and clear thinking
• Co-create user flows that capture insightful data
• Partner with business and go-to-market functions to refine product
• Conduct user testing to validate solutions
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team in an agile environment
• Drive the execution of building features and functionality
• Pull together everything needed to effectively launch, measure, learn, and iterate quickly
• Create measurement plans to monitor usage & performance
• Contribute to and support adoption plans
• Rapidly develop post-launch product iterations

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup
• Monthly tech reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees