About The Position

This role combines product and project management, with ownership of the end-to-end mobile application experience. You'll drive execution of the mobile development team's roadmap while ensuring that other product teams building webviews for the mobile app adhere to mobile UX standards and deliver a cohesive user experience.

Requirements

  • 2+ years of experience in product management, project management, or a related role at a SaaS company
  • Strong project management skills with experience coordinating across multiple teams
  • Experience working in an Agile development environment; familiarity with Scrum practices
  • Proficiency with JIRA or similar tools for backlog and sprint management
  • Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures
  • Excellent written and verbal communication skills
  • Highly detail-oriented with strong organizational skills
  • Ability to work independently in a collaborative, remote team environment
  • Customer-first mentality with genuine interest in solving user problems
  • Relevant Bachelor's Degree or equivalent experience

Nice To Haves

  • Experience in public safety, Govtech, or field-service software a plus

Responsibilities

  • Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams
  • Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination
  • Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards
  • Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release
  • Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints
  • Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately
  • Produce clear documentation of planned features as epics and user stories for the mobile team
  • Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process
  • Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience
  • Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities
  • Collaborate with Design and Marketing on mobile-specific sales tools and collateral

Benefits

  • First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart.
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