Associate Product Manager - Interfaces

Fortive•Franklin, TN

About The Position

We are seeking a strategic and execution-focused Associate Product Manager to lead the development and lifecycle management of our interfaces platform. This role requires a unique blend of product management skills and in-depth technical knowledge of interface platforms to lead cross-functional teams in delivering innovative solutions that empower our organization and customers. The successful candidate will be responsible for helping define product strategy, managing complex product lifecycles, and ensuring seamless integration of our core products and our interface platform.

Requirements

2+ years as a technical Associate Product Manager / Product Owner, ideally for an interface or software portfolio
Understanding of API lifecycle management from design and development through deployment, maintenance, and deprecation strategies
Strong analytical and problem-solving abilities with experience using data to drive decisions
Experience leading cross-functional teams in an agile development environment; familiarity with Scrum preferred
Customer-focused mindset with experience gathering and analyzing user feedback
Excellent verbal and written communication skills, with the ability to present to leadership and cross-functional teams
Experience working with vendors and 3rd party partners

Nice To Haves

Experience working with vendors and 3rd party partners

Responsibilities

Define the interfaces platform strategy in collaboration with the Director of Strategy, to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value
Develop (in collaboration with our Interface Architect) comprehensive interface product roadmaps aligned with business objectives and technical capabilities and present to leadership
Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings
Gain deep understanding of customer experience and workflows through customer research and market work
Lead API and integration roadmap development by identifying critical third-party systems and partner platforms.
Clearly define customer workflow requirements and business requirements including cost to develop, cost to manage, and cost & time to implement.
Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages
Participate in technical design discussions and architectural decision-making
Write detailed use cases, user stories, and product requirements documents (PRDs)
Define acceptance criteria and success metrics for new features and products
Manage interface launches, including go-to-market planning and cross-functional coordination
Conduct post-launch analysis and iterate based on user feedback and performance data
Own the Sustainment (technical debt, maintenance, and performance improvements) roadmap for our interface platform
Work closely with the documentation manager to ensure all release documentation (including release notes, technical documentation, knowledge base articles, and troubleshooting guides) is thorough and engaging
Partner with the Product Trainer to develop training materials for all new interfaces and interface enhancements
Serve as the primary escalation point for complex product questions from Customer Success and Customer Support teams