Associate Product Manager, Impulse Merchandising Program

NATIONAL INDUSTRIES FOR THE BLIND•Alexandria, VA

21h•Onsite

About The Position

The National Industries for the Blind (NIB) Military Resale program provides SKILCRAFT and Impulse Merchandising Program consumer goods to military installation commissaries (Defense Commissary Agency facilities) and military exchanges (Army & Air Force Exchange Service, Navy Exchange, Marine Corps Exchange, and Coast Guard Exchange) worldwide. The Associate Product Manager, Impulse Merchandising Program (IMP) ensures comprehensive day-to-day operational, distribution, and administrative support for the Military Resale program, primarily supporting product management for NIB’s Impulse Merchandising Program with supplemental operational support to other Military Resale program requirements. The position supports NIB’s mission of creating employment opportunities for people who are blind or visually impaired by ensuring seamless execution of IMP product management, providing exceptional customer service to NIB’s Non-Profit Agency producer and to product distributors to maintain a 97% or higher fill-rate standard. The Associate Product Manager additionally serves as a critical cross-functional team member supporting the Military Resale Senior Director in the areas of retail equipment management; base visit reporting; promotional items, and new item tracking.

Requirements

Bachelor’s degree from a regionally accredited university or college in Business Administration or Business Management, Supply Chain Management, Logistics Management, Marketing or Retail Management, or a comparable related field required. An equivalent combination of education plus experience in retail, supply chain, marketing, or logistics experience may be accepted.
Accountability
Communication Skills
Ethics /Integrity
Customer Care
Job Knowledge/ Technical Skills
Process Improvement
Problem Solving
Multi-tasking & Prioritization
Accountability & Ownership
Written and Verbal Communication Skills
Internal and External Customer Care
Specialized knowledge of retail, marketing, sales, supply chain management, and product distribution concepts (fill rates, inventory management, planograms, new-item setup, and out-of-stock processes).
Strong business management and project planning skills.
Demonstrated skill in interpreting sales data, tracking Key Performance Indicators, and recommending actionable solutions to maintain fill rates.
Strong knowledge of MS Office software, with an emphasis on data management.
Minimum of six (6) years of experience in retail operations, merchandising, distribution, supply-chain coordination, category management support, or project coordination in a marketing-focused, data-driven retail environment.
Demonstrated ability to interact with diverse stakeholders providing exceptional customer service while accomplishing organizational business development goals.
Experience applying critical thinking to identify and mitigate risk and apply proactive, sustainable solutions in a high-tempo, cross functional environment required.
Ability to perform light physical tasks, including receiving inbound equipment shipments, lifting, and moving boxes or display units weighing up to 50 pounds, and stocking equipment in the on-site storage room (typically day of arrival or within 24 hours).

Nice To Haves

Business Intelligence (BI) tool knowledge desirable.
Knowledge of Military Resale (Defense Commissary Agency, military installation base, and post exchanges) is highly desirable.
Knowledge of the AbilityOne Program’s policies, regulations, and requirements is desirable but not mandatory.
Experience handling vendor compliance, promotional tracking, equipment logistics, broker, and sales support functions a strong plus.