Associate Product Manager, AI

T-MobileBellevue, WA
10d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you excited by the opportunity to build the best digital experience as part of T-Mobile’s super app T Life? Come build, maintain, and execute on a roadmap to expand our impact in being best at connecting people to their world. This is an opportunity to join a team of hard-working product managers that are making the impossible possible. T-Mobile is the most valuable telecommunications company in the world and this team is building T-Mobile’s super app. The Associate Product Manager, AI is an opportunity for an entry level product visionary, analyst, customer advocate. They have an aim to get things done. You can navigate technical execution with comfort and deliver data informed, digital first, AI enabled outcomes for our customers. Every day is different, and its focused-on learning, communicating, experimenting, problem solving, and obsessing over the customer impact and experience. You will be successful if you are motivated by barriers and are a change champion. You are comfortable with failing, excited about feedback, and curious. You will work on creating first of kind AI products that solve real customer pain points.

Requirements

  • Growth mindset: Always learning and curious
  • Deep understanding of AI, LLMs
  • Ownership attitude: Strive to deliver outcomes aligned with broader team and company strategy.
  • Collaborative: proven ability to work constructively with diverse skills of team members.
  • Technical: Demonstrated contribution towards solving real problems through a data driven, iterative, technological solution.
  • Data Driven: Past success solving customer experience problems by diving deep into data.
  • 0-2 years of experience working in technical product management or similar technical roles
  • Demonstrating impact through on technical software driven projects (schoolwork, side projects, or similar are acceptable)
  • Bachelor’s degree is required.
  • Preference is Computer Science, Software Engineering, or equivalent
  • At least 18 years of age
  • Legally authorized to work in the United States

Responsibilities

  • Maintain product roadmap of quarterly deliverables to support product, platform and business strategy.
  • Own delivery on your platform roadmap end to end for dedicated pod of platform and mobile app engineers.
  • Document high level needs, then write detailed JIRA Stories.
  • Write bug tickets and dev tasks as needed.
  • Attend daily standup to answer questions, unblock engineers, and negotiate tradeoffs with engineering.
  • Communicate update requirements with cross-functional partners and build consensus towards an outcome driven experimentation approach.
  • Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track.
  • Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities.

Benefits

  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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