Associate Product Designer - Toast Retail

Toast • Boston, MA

5h • $91,000 - $146,000 • Remote

About The Position

We are seeking a skilled Associate Product Designer with a strong portfolio and a focus on exceptional execution/craft/UI design to shape the future of Toast's expansive inventory + item management experience. This role involves designing for the unique needs of our diverse customer base, including restaurants, hybrid models, convenience stores, bottle shops, grocery stores, gas stations, and beyond.

Requirements

• Experience (1-2 years): Demonstrated ability to deliver designs grounded in a design system, process feedback with ease, push for cleaner, easier-to-use UIs and work well with triad partners and design team members.
• AI Integration & Judgment: Experience leveraging AI tools to enhance the product design process. Crucially, the ability to discern valuable AI integration from mere 'hype.'
• Core UX/UI Expertise: Solid understanding of UX principles and best practices for both web and native mobile applications, along with a strong grasp of platform-specific UX and UI patterns.
• Collaboration & Communication: Good communication skills coupled with a proactive mindset for sharing work early and often.
• Design Tool Proficiency: Proficient in design software (preferably Figma), including maintaining clean files and delivering pixel-perfect final UI designs for handoff (to a developer or an AI prototyping tool).
• Adaptability & Feedback: Able to take feedback constructively and pivot quickly when necessary.
• User Empathy: A strong ability to understand and empathize with users, designing digital experiences that delight and create a sense of accomplishment, especially within stressful or monotonous workflows.
• Design Systems: Familiarity with corporate design systems, knowing how to apply them appropriately, and possessing the judgment to push beyond them when innovation requires it.
• Customer Engagement: Willingness to directly engage with customers to gather feedback and generate ideas for advancing product features.

Nice To Haves

• Design system experience (including creation and maintenance)
• Expertise in fast prototyping using tools such as
• Figma Make
• Magic Patterns
• v0
• Prior experience in a startup environment or on 'zero-to-one' projects

Responsibilities

• Refining the Toast UX so non-restaurant customers feel at home
• AI-supported workflows across product features
• Native mobile inventory solutions
• Onboarding flows that accelerate time-to-value for our customers
• A retail and fuel mode on our POS devices

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed