Associate, Product Creation Operations

FIGS•Santa Monica, CA

1d•$75,000 - $85,000

About The Position

Figs is hiring an Associate, Product Creation Operations to own and optimize our go-to-market (GTM) product creation calendar, keep cross-functional teams aligned, and ensure we deliver best-in-class products on time. This role sits at the center of Merchandising, Design, Technical Design, Sourcing, and Materials, turning complex timelines and data into clear actions, visibility, and momentum for the business. This role will report into the Director, GTM Strategy.

Requirements

3+ years of experience in Product Operations, Product Development, or Sourcing within Apparel, Accessories or Footwear
Strong understanding of the end-to-end product development lifecycle (ideation, line planning, sketching, pre-development, design handoffs, prototyping, and production)
Knowledge of general development timelines, including sampling turn times, material lead times, and factory/mill calendar impacts
Familiarity with garment production processes (for example, purchase order placement, bulk material ordering, PP sampling)
Proficiency with Centric or similar PLM platforms (preferred)
Experience with Looker, Tableau, or similar BI applications for reporting (preferred)
Skilled in Excel or Google Sheets, including formulas and pivot tables (preferred)
Proven work ethic and integrity
Positive attitude
Desire to excel and grow with FIGS
Entrepreneurial spirit and egoless nature
Ability to adapt to change

Responsibilities

Maintain go-to-market calendars supporting all product functions and special projects, reacting quickly to evolving business needs and time constraints
Manage daily operations for the Product Creation team: communicate and follow up on key due dates during weekly POD meetings, schedule GTM touchpoints and milestone meetings, assess risks and impacts of delays, and elevate to leadership as needed
Anticipate creative workload and calendar impact by proactively assessing how shifting deadlines or new initiatives affect Product Creation timelines and proposing solutions or adjustments to keep teams on track
Assist with milestone meeting logistics, including room preparation, sample organization, fit model scheduling, and tracking key follow-ups
Work with cross-functional partners on process gaps and improvements by supporting SOP creation, documenting best practices, and facilitating new process implementation
Capture and report KPIs related to calendar adherence
Collaborate with the Data & Analytics team to create and streamline reporting tools that support the Product Creation team
Manage vendor newsletters to communicate critical information regarding process changes and standard implementation

Benefits

Equity: FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass.
100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
Benefits eligibility is determined by hour requirements and length of service