Performs help desk services providing 24/7 Telephone support for vital equipment and problem resolution/troubleshooting to provide fault isolation and recommended corrective actions Analyzes technical data, failure analysis reports, and original equipment manufacturing notices to determine/formulate recommendations regarding system sparing, repair cycle venues, failure corrective actions, and sustainable replacement items Receive, track, document, and store parts in all phases of the repair cycle Experience or certification as an instructor/trainer Provides supply support through material research, ordering, warranty tracking, packaging, handling, storing and transporting Experience in logistics support, familiarity withlogistics practices and processes Experience using logistics tools and metrics
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees