Associate Practice Manager, Northborough Crossing, 40 Hours, Days

UMass Memorial Health • Northborough, MA

91d

About The Position

This position reports to a Practice Administrator and is responsible for supervising employees and activities for the efficient administration of medical office activities in a number of small one to two provider offices (average of 10 to 12 offices) in a specific geographical region. Coordinates a broad range of related functions to include patient billing-related activities, patient registration and scheduling, medical transcription, medical records, budget administration, etc. Ensures support and administrative services for a Physician Leader, Group Practice Manager/Physician or similar position is covered by staff members.

Requirements

• A.S. Degree in Business Administration or equivalent.
• Must have transportation and MA license to travel from one Medical Office to another.
• Five (5) or more years of medical administrative office experience is required.
• Prior lead or supervisory skills/experience is required.
• Must have excellent oral and written communication skills.
• Must have excellent interpersonal skills to interact with all levels of staff/management, as well as internal and external vendors, patients etc.
• Must have excellent organizational and analytical/problem-solving skills.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Monitors workflow and productivity to evaluate office performance. Takes corrective action to ensure the efficient and effective workflow.
• Directs patient care activities. Assesses patient flow. Develops and maintains systems and processes to assure efficient flow.
• Creates a team focused environment by coordinating clerical and clinical staff to ensure quality patient care.
• Ensures the production of correspondence, transcribed medical reports, memos, etc.
• Ensures efficient patient registration and the scheduling of medical procedures for both inpatients and outpatients. Coordinates with hospital admitting, the O.R., testing centers, pre-admission, etc.

Benefits

• Signing bonus may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees