Associate People Success Partner

Ramp Business Corporation•San Francisco, CA

27d•Hybrid

About The Position

Ramp is hiring a People Success Associate to help strengthen and scale our People Success function. Reporting to the People Success Lead, you'll play a key role in supporting employees and managers, shaping how our people processes operate, driving system and workflow improvements, and keeping our programs running smoothly and effectively. This role blends people support, project work, data analysis, and process building. You'll work closely with the People Success Lead across multiple orgs outside of Sales and Engineering, taking on the coordination and systems work that keeps everything moving. You'll be in the room for calibrations and core people discussions, gaining direct exposure to people partnership work. Over time, as you learn and grow, you'll take on your own org relationships and work more independently. Two important notes. We are moving fast to hire for this role: To be considered in our first round of applications, you must be available for a Super Day of final round interviews on Tuesday, December 9, Wednesday, December 10, or Thursday, December 11, 2025. This role is based out of our San Francisco office, located in the Financial District. We default to being together onsite at least three days a week, with flexibility for occasional remote work.

Requirements

3+ years of experience in HR/People operations, broader operations, a client-facing role, or project management. Direct exposure to employee lifecycle processes is a plus, but not required.
Strong data skills - comfortable pulling reports, working with spreadsheets, and turning numbers into clear takeaways
Strong penchant for creating and improving scalable systems, processes, or documentation
Strong interpersonal skills and the ability to handle sensitive conversations, including basic performance issues and offboarding
Clear written and verbal communication, especially when explaining policies or guiding managers through next steps
Comfort working in a fast-moving environment, staying organized, and managing multiple tasks at once

Responsibilities

Support the People Success Lead in working with leaders across G&A, Marketing, Risk, Customer Experience, and Sales Development, and begin building relationships with newer managers as you grow in the role
Serve as the first point of contact for employees and managers, answering Tier 1 questions about performance, policies, and day-to-day people issues, and escalating more complex situations when needed
Coordinate offboarding and help manage challenging interpersonal situations with care and professionalism
For the orgs you support, run the day-to-day operations of performance reviews, engagement surveys, and other people programs, and take ownership of building scalable systems by identifying process gaps, creating solutions, and rolling them out across the organization.
Build and maintain systems, documentation, and workflows that make People Success processes clear, scalable, and consistent
Pull, organize, and analyze people data to identify trends and provide insights that help the team make informed decisions
Own the rollout and follow-through of your work from start to finish - whether it's a process update, a report, or a project - with attention to detail and a willingness to handle both routine and complex tasks