Associate, People Business Partner

Barkbus•Dallas, TX

6d•$75 - $85

About The Position

The People Business Partner plays a vital role in supporting the day-to-day people experience for our hourly non-exempt workforce, partnering closely with the Manager, People Business Partner to execute people programs, respond to employee needs, and ensure consistent, compliant, and empathetic people practices across the field. This role is ideal for an HR professional who thrives in high-touch environments, enjoys supporting hourly, non-exempt employees, and brings both operational rigor and human-centered care to their work. You will serve as a trusted first point of contact for our rapidly growing team of 300+ Pet Stylists, helping them navigate policies, benefits, leave, and workplace concerns while reinforcing Barkbus values in every interaction.

Requirements

2-4 years of experience in HRBP, People Operations or a similar role supporting hourly, non-exempt employees.
Working knowledge of U.S. federal and state labor laws, with the ability to apply them effectively in real-world employee situations; experience navigating California labor laws strongly preferred.
Experience supporting a high-volume, non-exempt workforce (100+ employees) without sacrificing quality or care.
High emotional intelligence, strong judgment, and the ability to navigate sensitive situations with discretion.
Thoughtful communicator who can tailor messaging to non-exempt employees, managers, and cross-functional partners.
A people and dog lover who is energized by supporting frontline teams.

Nice To Haves

Exposure to benefits administration, leave management, workers’ compensation, or accommodations is strongly preferred.

Responsibilities

Own the execution of core People programs, including benefits administration, leaves of absence, accommodations, workers’ compensation, and injury reporting, ensuring accuracy, timeliness, and adherence to SOPs and policies.
Track, document, and support employee relations matters, maintaining accurate records, timely follow-up, and alignment with company policies and employment practices.
Partner with people managers to provide guidance, documentation support, and preparation for conversations related to performance, feedback, attendance, and development.
Ensure People policies are applied consistently and practically for groomers, balancing operational realities with business needs.
Serve as a key liaison between the People team, Operations, and Pet Stylists, enabling clear, consistent communication and alignment.
Act as a trusted, day-to-day resource for Pet Stylists in the field, helping them feel supported, informed, and heard.
Support engagement, retention, and well-being initiatives for Pet Stylists, contributing insights informed by real-time field experience.
Identify, document, and analyze trends, recurring questions, and pain points to inform improvements to policies, training, and employee resources.
Champion Barkbus’s values in every interaction, fostering a culture of empathetic accountability, fairness, and consistency.
Communicate clearly, professionally, and accessibly with a predominantly hourly workforce in a fast-paced, high-volume environment.
Partner closely with the Manager, People Business Partner to continuously improve the groomer experience and People processes.