Associate Patient Services Specialist
About The Position
Pre-registers and registers patients presenting to the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights. Facilitates the patient admission flow, including activities such as: patient identification, identification of accurate demographic information, and financial data retrieval of required signatures and documents. Enters the financial and admission data into the hospital information computer systems. Provides feedback to the manager on inaccurate/incomplete data collected to facilitate the provision of follow-up education. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Joseph Hospital Of Orange and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Pass Admitting Services formal training and competency program within 90 days of hire.
- 6 months Administrative experience in a healthcare office setting (physician's office, clinic or hospital).
Nice To Haves
- College or Vocational education.
- Insurance experience in billing, verification or eligibility determination.
- Experience in providing values-based customer service.
Responsibilities
- Pre-registers and registers patients
- Conducts patient/guarantor interviews
- Explains hospital policies, financial responsibilities and patient's bill of rights
- Facilitates the patient admission flow
- Enters the financial and admission data into the hospital information computer systems
- Provides feedback to the manager on inaccurate/incomplete data collected to facilitate the provision of follow-up education
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
- Learn more at providence.jobs/benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
