Associate Patient Services Specialist - FAM MED S CROW

Providence • Lubbock, TX

1d • Onsite

About The Position

Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Demonstrated some knowledge of revenue cycle structure.
• Familiar with hospital information systems; maintain computer and office equipment skills.
• Ability to complete assigned functions.

Responsibilities

• assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits
• collecting accurate demographic information
• collecting insurance information
• collecting patient liability (if known) at the time of service
• financial clearance functions on assigned scheduled accounts during registration
• miscellaneous client service activities including valuables collection
• providing basic customer service
• greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees