Associate Patient Services Specialist
About The Position
Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Hosp Plainview (Methodist Hosp Plainview) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Please note the following important details regarding this position: + This posting is for multiple openings of an Associate Patient Services Specialist, Plainview + This role is an onsite position and will report onsite daily as scheduled + This role requires for you to be located within a commutable distance of our office location listed below: + Texas: Plainview + Flexible and available to work weekends and holidays as scheduled, based on departmental needs and operational requirements. + Work Status Available: + Full time, Day + Shifts Hours: + Monday thru Friday 8-5pm, rotation of Saturday 9-12pm
Requirements
- Demonstrated some knowledge of revenue cycle structure.
- Familiar with hospital information systems; maintain computer and office equipment skills.
- Ability to complete assigned functions.
Responsibilities
- assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits
- collecting accurate demographic information
- collecting insurance information
- collecting patient liability (if known) at the time of service
- financial clearance functions on assigned scheduled accounts during registration
- miscellaneous client service activities including valuables collection
- providing basic customer service
- greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters
Benefits
- Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
