Associate Patient Services Specialist

Providence • Santa Rosa, CA

388d • $48,339 - $64,501

About The Position

The Associate Patient Services Specialist plays a crucial role in the patient registration process at Santa Rosa Memorial Hospital. This position involves collecting and verifying patient information, ensuring insurance eligibility, and providing a welcoming environment for patients. The specialist is integral to maintaining the hospital's commitment to patient-focused care and supporting the overall mission of Providence.

Requirements

• 1 year of experience in a healthcare or customer service setting.

Nice To Haves

• Some college or certificate courses.
• Experience in hospital registration or healthcare setting.
• Experience utilizing medical terminology in job setting.
• Experience with Meditech/A4 system.

Responsibilities

• Perform all registration functions for patients, including collecting accurate demographic information.
• Verify insurance benefits and eligibility for patients.
• Obtain authorization/precertification for services provided.
• Collect patient liability prior to or at the time of service.
• Greet and serve patients in a professional, friendly, and respectful manner.

Benefits

• 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Paid parental leave
• Vacation and holiday time off
• Voluntary benefits
• Well-being resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 10,001+ employees