Associate Patient Services Specialist - Urgent Care

Covenant Health • Lubbock, TX

410d • $27,851 - $42,557

About The Position

The Associate Patient Services Specialist at Covenant Health plays a crucial role in assisting patients during the registration and arrival process for both scheduled and unscheduled visits. This position involves collecting accurate demographic and insurance information, handling patient liabilities, and ensuring financial clearance for scheduled accounts. The specialist is also responsible for miscellaneous client service activities, promoting a positive patient experience through professional and respectful interactions.

Requirements

• 2 years of registration experience preferred.
• Experience with the Epic system is preferred.

Responsibilities

• Assist patients during the on-site registration and arrival process for scheduled and unscheduled visits.
• Collect accurate demographic and insurance information from patients.
• Handle patient liability collection at the time of service, if known.
• Perform financial clearance functions on assigned scheduled accounts during registration.
• Engage in miscellaneous client service activities, including valuables collection and providing basic customer service.
• Greet and serve patients in a professional, friendly, and respectful manner.

Benefits

• 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Paid parental leave
• Vacation and holiday time off
• Voluntary benefits
• Well-being resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees