Associate Patient Care Coordinator

UnitedHealth Group • Rancho Cucamonga, CA

226d • $16 - $28 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Gunn Psychological Services of CA, part of the Optum family of businesses, is seeking an Associate Patient Care Coordinator (Psych Testing Assessment Specialist) to join our team in Rancho Cucamonga, CA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of healthcare, mental health, or behavioral health clinic experience
• 1+ years of keyboarding and basic computer software experience

Nice To Haves

• Experience with electronic health records (Athena)
• Experience with benefits and insurance verification
• Ability to type 60 words per minute
• Bilingual in Spanish/English

Responsibilities

• Answer phones and respond to client emails
• Provide excellent customer service to clinic clients and support clinic providers
• Assign new clients seeking services at our clinic to good match providers at the clinic, using knowledge of provider specialties and knowledge of client needs
• Refer to those who reach out for services who are not good fit
• Enter clients into state measures and outcomes tracking system
• Reassign clients as needed
• Collaborate with the rest of the administrative support team to support daily operations
• Schedules of psych assessments

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED