Associate Patient Access Representative-Diabetes-Endo Care-Clearvista

Community Health Network • Indianapolis, IN

116d

About The Position

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn't do it without you. The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience - with every life we touch.

Requirements

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multi-task and have attention to detail.
• Strong organization skills and a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Responsibilities

• Serve as the first point of contact for visitors entering the facilities.
• Check in and out patients.
• Schedule appointments and manage registration.
• Verify demographics and insurance information.
• Provide telephone coverage and perform data entry.
• Handle authorizations and pre-registration tasks.
• Manage new patient referrals and point of service collections.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED