Associate Operations Processor / Cash Vault Services (CSBBO)

Wells Fargo Bank•Charlotte, NC

3d•Onsite

About The Position

Wells Fargo is seeking an Associate Operations Processor supporting Cash Vault Services within Consumer, Small & Business Banking Operations (CSBBO) . For additional information on lines of business, refer to the external Careers Site at www.wellsfargojobs.com In this role, you will: File, photocopy, and answer phones Perform general clerical operations tasks that are routine in nature Prepare and distribute incoming and outgoing mail Receive, log, batch, and distribute work Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Location: 1305 W. W T Harris Blvd., Charlotte, NC 100% on-site at stated location Relocation assistance is not available for this position Shift: 9:00 a.m. – 6:00 p.m. ET; Monday – Friday Shift is subject to change based on business needs and may include additional hours, weekends, or holidays

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Ability to lift 50+ pounds
Ability to work additional hours as needed
Ability to work weekends and holidays as needed or scheduled
Adhere to standards outlined with written policy as well as applicable State and Federal regulations
This position is not eligible for Visa sponsorship
Willingness to work 100% on-site at stated location on the job opening
AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS
Once your application is received, Wells Fargo will make initial contact with you via e-mail
Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile.
If your contact information has changed, please update prior to applying to this position
Based on the volume of applications received, this job posting may be removed prior to the indicated close date.
If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Nice To Haves

Ability to navigate multiple computer applications, and systems while utilizing research tools effectively
Ability to prioritize tasks including working under pressure in a dynamically complex environment while achieving high production and quality standards
Adaptable and flexible in both individual and team settings across all organizational levels
Creative and proactive problem-solver, independently addressing enterprise needs with innovative solutions
Proficient collaboration and communication skills, while demonstrating integrity and professionalism in all interactions, across all organizational levels
Proficient organizational skills with high attention to detail and accuracy including managing multiple priorities in fast-paced, high-demand environments
Proficient data entry skills including 10-key
Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
Proficient e xperience with Wells Fargo programs, systems, and tools such as: Hogan, ICOM (integrated Cash Operations Modules), OIB (Operations Image Browser), and TrackPoint
Experience within Financial Services Cash vault services and/ or currency processing e xperience

Responsibilities

File, photocopy, and answer phones
Perform general clerical operations tasks that are routine in nature
Prepare and distribute incoming and outgoing mail
Receive, log, batch, and distribute work
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures

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