Associate, Operational Resilience (Technology)

Sumitomo Mitsui Banking Corporation • New York, NY

10d • $81,000 - $115,000 • Hybrid

About The Position

The Technology Resilience Associate supports the development, execution, and enhancement of SMBC AD’s Operational Resilience framework with a dedicated focus on Cyber Resilience and IT Resilience.
The role ensures critical technology services, infrastructure components, and cyber capabilities remain stable, secure, and recoverable during disruptions.

Requirements

• Ability to prepare executive-ready PowerPoint deliverables.
• Knowledge of IT project delivery and infrastructure initiatives.
• Strong understanding of Cyber and IT Resilience including cyber defense tooling and incident response.
• Experience developing technical procedures, playbooks, and resilience documentation.
• Strong communication and analytical skills across technology and risk domains.
• Familiarity with cybersecurity frameworks and IT risk management.
• Strong written and verbal communication skills, with the ability to clearly convey information to stakeholders at all levels.
• Solid project management abilities, including planning, scheduling, and tracking work to ensure timely completion.
• Highly organized, with proven multitasking skills and the ability to manage competing priorities effectively.
• 3 plus years of professional experience.
• Proficient in Microsoft Office Suite, including PowerPoint, as well as Visio and ServiceNow.

Responsibilities

• Collaborate with Technology, Cyber Security, IT Service Management, Infrastructure, BCM, and Third-Party Risk to develop Cyber & IT Resilience Playbooks.
• Collect, analyze, and report Cyber and IT Resilience metrics including system availability, recovery performance, and critical asset indicators.
• Support dependency mapping across applications, infrastructure layers, integrations, and cyber controls.
• Promote a culture of Cyber & IT Resilience through training, awareness, and communications.
• Align cyber risk, IT risk, and operational risk processes with resilience expectations.
• Provide cyber- and technology-focused risk reporting identifying vulnerabilities and resilience gaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed