Associate - Onboarding Capabilities, Governance & Operations
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About The Position
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending. Corporate Onboarding is one of American Express' top enterprise initiatives, user experiences to enable Corporate customers with products that serve their spending needs. The purpose of the Onboarding Capabilities team is to modernize the onboarding process globally by leading with a product mindset to develop robust capabilities that support the customer journey and scale the growing Corporate business. This newly created role will be focused on coordinating issue management, critical governance and controls to secure the process and program management functions including communication and awareness. It will play a key central role in driving enhanced business resilience, backing strategic initiatives and run the business responsibilities for the broader Onboarding Capabilities team. They will also serve as key liaison and champion for our Sales, Servicing, Product, Control Management, Legal and Compliance partners.
