About Us Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How This Role Impacts Live Oak and its People This role is accountable for ordering, analyzing, negotiating, and preparing the applicable due diligence, agreements, and loan modification documents associated with the Bank’s commercial loan modification operations, while ensuring compliance with State, Federal, Bank and SBA Standard Operating Procedure (SOP) regulations. Responsible for cross-checking the information gathered, identifying risks to the Bank, and resolving or escalating such risks as necessary. Works closely with Loan Modification Analysts, Business Analysts, Special Assets, Construction, Credit, Finance, Insurance, Underwriters, Attorneys, Borrower’s counsel, title companies, and others as needed to ensure an efficient and accurate loan modification process. Manages the filing and recording of security instruments to properly secure the Bank’s collateral as needed. Accurate documentation, data, transcripts and files are required. This role is vital to the ability of Live Oak to provide and handle loan modifications with efficiency, accuracy, and excellent customer service to the borrower. This role must be highly responsive and increasingly knowledgeable of modification requirements and procedures.