Associate, Merchant Strategy & Operations

DoorDash USA • San Francisco, CA

66d • $56,500 - $95,000

About The Position

The Merchant is at the core of DoorDash. The Merchant Team powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in-class restaurant selection, build cutting-edge services for our merchants to grow their business, and help our partners operate seamlessly. We are looking for an operator with a strong bias to action who loves using data to solve problems. You’ll join the Menu team, where we’re focused on building the most complete menus for our merchants and our customers. In this role, you’ll develop go-to-market strategies, launching experiments and supporting growth initiatives that will allow us to acquire menu content and improve the ordering experience for our customers. You’ll work cross-functionally between our product management, engineering, partner management, and analytics teams to build foundation menu content.

Requirements

• 2-4 years of experience in consulting / strategy / business development / program management / technology / banking or related experience; high-growth or early-stage startup experience is a plus
• Bachelor's degree or higher
• Comfortable modeling in Excel; SQL knowledge is a plus
• Proven track record of leading initiatives and working cross-functionally
• Ability to independently translate high-level goals into actionable plans
• Strong written and verbal communication skills

Responsibilities

• Drive the strategy & execution for new DoorDash Selection initiatives to help build and retain a differentiated merchant base
• Build models to evaluate the economics, value and opportunity costs of strategic initiatives intended to acquire and retain merchants across our platform
• Use data-driven decision-making to run tests or develop insights to inform strategic initiatives
• Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers
• Work cross-functionally across the Merchant Organization and broader DoorDash
• Handle chaos and complexity in a detailed and structured way and have a strong bias to action that brings plans to life in execution
• Make process improvements and build scalable, repeatable solutions to day-to-day operating problems

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree