Associate Merchant Partnerships Manager

Cimpress/Vista

92d

About The Position

Vista’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vista brand, reach new audiences, and offer the best possible experience for every customer. The Associate Manager, Cimpress Partnerships will play a key role in driving global intercompany growth by identifying and executing strategic opportunities where Vistaprint can enhance the supply chains of Cimpress companies. This individual will focus on increasing revenue while improving operational synergies, margins, and Free Cash Flow across the organization. We’re looking for a proactive and collaborative leader to strengthen and expand relationships with Cimpress merchants, with a focus on growing sales of our Promotional Products, Apparel & Gifts (PPAG) portfolio through value-added cross-company initiatives.

Requirements

• Bachelor’s degree required; preferred majors: Business, Marketing, Economics.
• 5-7 years of experience in large promotional product or eCommerce companies in a sales or business development role, managing larger enterprise accounts with complex sales cycles.
• Experience in building long term partnerships.
• Extensive experience in Product / Category Management in Apparel (highly preferred) or Hardgoods or both.
• Excellent communication and social skills.
• The ability to adapt in a face-paced, constantly evolving environment and an excellent attention to detail.

Nice To Haves

• Thrives in a complex world. Our corporate strategy is evolving, and our organization is complex. We are a growing and highly matrixed, global organization and face challenges typical of a company our size. Show us how you’ve been successful in this type of environment.

Responsibilities

• Drive intercompany revenue growth by cultivating strong relationships with Cimpress merchants and uncovering new selling opportunities for PPAG products across the Cimpress platform.
• Serve as the primary liaison between Cimpress merchants and Vistaprint’s fulfillment plants in Windsor (Ontario, Canada) and Venlo (Limburg, The Netherlands). Represent PPAG capabilities and act as the go-to expert for merchant needs.
• Conduct regular business & performance reviews with both Cimpress merchants and internal plant teams. Focus on achieving key metrics such as on-time delivery to customers, customer complaint rate, and product take rate across merchants.
• Support Vistaprint PPAG Sourcing Managers to launch new product lines, troubleshoot fulfillment issues, and support merchant-specific custom initiatives.
• Collaborate closely with fulfillment teams by delivering accurate merchant forecasts to support operational & capacity planning and ensure smooth execution.
• Ensure all required product data is accurately provided and work closely with operational and technical teams to ensure it is configured correctly for successful cross-platform selling.
• Contribute to internal initiatives by preparing business cases, cost analyses, and product presentations. Respond promptly and professionally to stakeholder inquiries and project requirements.

Benefits

• Inclusive community.
• Remote-First company.
• Opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees