Associate Medical Director of Quality and Safety - MDLive - Remote

The Cigna Group

1d • Remote

About The Position

MDLIVE by Evernorth is seeking an experienced physician leader to join our Quality & Safety team as an Associate Medical Director (AMD). This role advances clinical excellence, patient safety, and physician engagement across our virtual care ecosystem. The AMD divides responsibilities between clinical practice (25%) and administrative leadership (75%), supporting both direct care and quality‑improvement initiatives.

Requirements

• Board‑certified in Family Medicine, Internal Medicine, Emergency Medicine required
• Minimum of 5 years of post‑residency clinical experience.
• Minimum of 5 years of healthcare leadership or administrative experience.
• Proven experience in patient safety, quality improvement, and risk management.
• Strong analytical, communication, and problem‑solving abilities.
• Proficiency with digital tools, virtual‑care platforms, and data‑driven decision‑making.
• Remote work environment.
• Fast‑paced, collaborative, and innovative virtual‑care setting.
• Compliance with all privacy and security standards for PHI/PII required.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Promote high standards of clinical quality, patient safety, and risk reduction.
• Provide clinical consultation and support to MDLIVE physicians.
• Lead or participate in patient‑safety programs and quality‑improvement initiatives.
• Conduct chart reviews, evaluate clinical performance, and support remediation when needed.
• Contribute to the development of clinical guidelines, policies, and care‑delivery protocols.
• Support physician onboarding, education, and engagement efforts.
• Maintain strong clinical performance metrics within ongoing practice.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed