Associate, Marketplace, Operations
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About The Position
Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Bloomingdale’s launched a new channel of business – our digital marketplace – in 2023 and we are seeking an Operations ‘Associate’ to help build this business model and drive accelerated growth. The Operations ‘Associate’ will be responsible for leading the day to day operations of our marketplace to provide a seamless experience for our customers and vendors. This includes performance monitoring, resolving day-to-day issues (returns, store errors, vendor needs), identifying process improvements, and acting as the Marketplace Lead for various teams/projects (Stores, Salesforce, MCOM Operations, TCS Offshore management). This role requires someone with a deep understanding and passion for process optimization and performance improvement. This is a highly cross functional and externally visible role, requiring effective communication, strong relationships (Luxury) and the ability to juggle multiple changing priorities.
