Associate Market Specialist - Structure

Landscape Forms • Kalamazoo, MI

2d • Hybrid

About The Position

Join Landscape Forms’ Structure Sales team as an Associate Market Specialist, supporting business development and sales growth for custom projects. This role requires high-level communication, collaboration with internal teams and clients, and a commitment to delivering exceptional customer experiences. Working closely with our Market Specialists and Business Development Representatives, you’ll manage multiple priorities, build client relationships, and drive revenue growth with a proactive, service-oriented approach. Ideal candidates are organized, ambitious, and dedicated to exceeding client expectations.
Benefits: Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.

Requirements

• Upbeat, positive, and adaptable in a fast-paced environment; creative problem-solver with a proactive, customer-focused mindset.
• Eager to learn and develop within a competitive manufacturing setting; proven self-direction with a strong customer-centric focus.
• High-level communication abilities, capable of explaining technical information to non-technical audiences; effective phone, email, and presentation skills emphasizing clarity, confidence, and precision; strong listening and follow-up capabilities.
• Excellent people skills, able to foster effective relationships and work seamlessly with cross-functional teams and external customers.
• Bachelor’s degree in business or related field preferred, with 3–5 years of sales or customer service experience; strong decision-making and analytical skills; basic math proficiency and familiarity with measurement tools, construction, and installation.

Responsibilities

• Support the execution of the company’s Go-To-Market strategy, estimating and project management.
• Work as a team member to meet or exceed established sales goals and maintain budgets.
• Knowledge of Structure products, descriptions, and processes.
• Coordinate project tracking updates with territory Business Development Representatives to ensure data accuracy and visibility.
• Work to close orders with designated accounts
• Assist in maintaining ongoing relationships with targeted design firms
• Assist with updating and maintaining sales pipelines, CRM entries, and forecasting tools.
• Establish positive relationships with internal and external partners to maintain successful project and/or territory management.
• Responsible for timely response to leads and inquiries.
• Provide quotation, order entry, and provide supporting materials.
• Provide customers with updated material and production information.
• Coordinate and distribute sales support materials (i.e. sending samples to customers)
• Ensure timely communication and consistent follow-up with key stakeholders on active projects and open opportunities.
• Support CRM database accuracy, including opening new accounts, contacts and project opportunities.
• Develop strong knowledge of Landscape Forms business strategy and operations process
• Lead by example, visibly and consistently employing our Scanlon principles.
• Understand our corporate strategy, planning, principles and values
• Problem solve and find opportunities to offer alternative solutions to customer needs and internal processes
• Work within established timelines and budgets.
• Participate in sales, estimating, and project management activities as required outside of the responsibilities listed above

Benefits

• Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees