Associate Manager

Guardian Storage Development I•Star City, WV

1d•Onsite

About The Position

For over 30 years, Guardian Storage has been a locally owned leader in the self-storage industry, known for exceptional customer service and immaculate, high-quality properties. The company prides itself on building strong relationships with customers and team members. They are seeking individuals who are naturally curious and eager to learn, great at connecting with people from all walks of life, tech-savvy and open to new tools and processes, self-motivated with a strong work ethic, and aligned with their core values: Caring, Excellence, Commitment, Innovation, and Teamwork. At Guardian Storage, the team is the heart of their success, which is why they offer a comprehensive benefits package and a supportive work environment that recognizes and rewards contributions. They are looking for team members who want to grow, contribute meaningfully, and be part of a close-knit team.

Requirements

At least 2 years of sales or management experience
At least 1 year of Customer Service experience
High School Diploma or equivalent
Strong problem-solving skills
Excellent verbal and written communication skills
Must have a valid Drivers License and be willing to travel within the area

Responsibilities

Manage day to day operations of the property
Assist in the growth and ultimate performance of the store by maximizing revenue and occupancy
Develop a working knowledge of the Self-Storage industry and company specific products
Handle customer sales, inquires and concerns in a timely and courteous manner
Help market the property through customer referrals, relationships with local businesses and meaningful community involvement
Maintain the physical condition of the property in conjunction with the Maintenance Personnel
Responsible for collection of rent, deposits, fees and executing a weekly “past due” call routine