Associate Manager

Levi StraussOrlando, FL
268d$58,000 - $96,600

About The Position

The Associate Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager.

Requirements

  • 5+ years progressive retail leadership experience.
  • 3+ years of proven experience in store management position.
  • Exhibits discretion, professional judgement, tact and diplomacy.
  • High school diploma or GED preferred.
  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.
  • Ability to perform all essential job functions and able to lift up to 40 pounds.

Responsibilities

  • Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values.
  • Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store's performance to meet or exceed established store and individual sales and performance goals daily.
  • Lead and participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
  • Support the Store Manager through execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
  • Manage minor employee relation issues and deliver formal performance feedback in partnership with store management.
  • Accountable for managing and holding others accountable for operational results in store procedures, payroll management, store schedules, cash handling and inventory control.
  • Responsible for leading and executing floor changes, sales and promotional events timely.
  • Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates.
  • Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
  • Maintains interior and exterior upkeep of building with partnership from the corporate office.

Benefits

  • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
  • Five hours of paid volunteer time per month with nonprofit organizations.
  • Product discount of 60% off regular-price merchandise.
  • Paid Family Leave.
  • 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
  • Immediate medical, dental, and vision coverage.
  • Paid volunteer hours & charity donation matching up to $2000/year.
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