Associate Manager, Strategy & Operations (Fraud)
About The Position
The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around consumer incentives to prevent fraud. You'll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you'll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay. About the Role You are a data-driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. Sound like you? Read on… You're excited about this opportunity because you will… Have a chance to define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash Enable new launches against across DoorDash's platform – build customer incentives to prevent fraud Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth We're excited about you because you have… 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred Experience leading large projects, hitting goals, and succeeding in a team environment Proven problem solving and analytical skills; proficiency in SQL and Excel are required Bachelor degree required
Requirements
- 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high-growth tech experience preferred
- Experience leading large projects, hitting goals, and succeeding in a team environment
- Proven problem solving and analytical skills; proficiency in SQL and Excel are required
- Bachelor degree required
Responsibilities
- Define and implement DoorDash’s strategy in new areas and be responsible for delivering direct business impact to DoorDash
- Enable new launches against across DoorDash's platform – build customer incentives to prevent fraud
- Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them
- Improve through experimentation – use data-driven decision-making to run tests on everything to reduce fraud while accelerating growth
Benefits
- a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
- flexible paid time off/vacation, plus 80 hours of paid sick time per year
- vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
