associate manager - Siren Retail - New York Roastery

Starbucks • New York, NY

448d • $58,900 - $78,800

About The Position

The Associate Manager at Starbucks plays a crucial role in leading a team to create and maintain the Roastery & Reserve Experience for customers and partners. This position assists store managers in executing store operations, ensuring customer satisfaction, operational excellence, and product quality. The Associate Manager is responsible for managing business operations in assigned zones and must embody Starbucks' guiding principles while fostering a positive work environment.

Requirements

• Progressively responsible customer service experience in retail, restaurant, or hospitality environments.
• Experience directing the work of others.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Ability to read, understand, follow, and enforce safety procedures.
• Ability to carry 35 lbs.
• 21+ years of age.
• High school diploma or GED.

Nice To Haves

• Ability to manage store operations independently in a fast-paced environment.
• Effective interpersonal and communication skills.
• Strong problem-solving skills.
• Ability to handle confidential and sensitive information.
• Strong supervisory, team-building, and leadership skills.

Responsibilities

• Provide leadership and supervision to partners for all aspects of each shift worked.
• Demonstrate a calm demeanor during high volume periods and manage transitions smoothly.
• Model a passion for service and operational excellence while inspiring partners.
• Delegate responsibilities to ensure smooth operations with guidance from store managers.
• Coach partners by assessing performance and providing constructive feedback.
• Implement and communicate plans to meet operational and organizational objectives.
• Scan and assess the store environment to identify problems and opportunities for improvement.
• Work with store managers to develop strategic and operational plans for the store team.
• Manage business operations in assigned operational zones and ensure appropriate staffing levels.
• Communicate effectively with the store leadership team about operational observations and challenges.

Benefits

• Competitive salary ranging from $58,900 to $78,800 per year.
• Opportunities for career advancement within Starbucks.
• Comprehensive health benefits including medical, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Paid time off and flexible scheduling options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED