Associate Manager, Sales Strategy & Operations, Commerce Platform

DoorDash USA • Washington, DC

3h

About The Position

Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions.
As an Associate Manager, you will be at the forefront of DoorDash’s evolution from a marketplace to a premier technology partner. You will drive the strategy and operational backbone for Digital Ordering, our flagship white-label solution that empowers merchants to host commission-free ordering on their own websites. Your work will directly enable local businesses to grow their digital brands and own their customer relationships using DoorDash’s world-class logistics and technology.
The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for translating high-level company objectives into actionable quarterly sales goals. You will balance strategic vision with the technical and operational discipline required to stand up new functions and systems, audit sales funnels, and leverage cutting-edge AI to maximize productivity. You will report to the Senior Manager of Sales Strategy & Operations, working at the intersection of Product, Sales, and Analytics to turn a research-backed vision into a highly disciplined, scaled revenue engine.

Requirements

• You have 4+ years of experience in any of the following fields: sales/business planning, strategy & operations, business consulting, analytics
• You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• You have a bachelor’s degree or higher
• You’re an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL experience strongly preferred as is experience with Salesforce/Excel

Responsibilities

• Translate Strategy into Execution: You will help establish demanding quarterly sales targets, focusing the team on key growth drivers to maintain consistent and rapid expansion.
• Establish Operational Governance: You will help run the cadence of the business, including Weekly Business Reviews, ensuring every lead, opportunity, and deal is tracked with precision.
• Drive sales acceleration through rigor: You will improve the efficiency of our sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement.
• Innovate with AI: You will lead constant discovery on the latest AI tools and technologies to drive step-function improvements in sales productivity and outreach effectiveness.

Benefits

• In addition to base salary, the compensation for this role includes opportunities for equity grants.
• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager