Associate Manager, Risk and Leave of Absence

Pacsun Careers•Anaheim, CA

26d•$78,000 - $90,000•Onsite

About The Position

Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program.

Requirements

Bachelor’s degree in business, Human Resources or equivalent or equivalent experience in a related field
5-7 years Risk Management/Workers Compensation experience and;
3 or more years of HR, benefits, or leave of absence administration.
Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico.
Demonstrated analytical, problem solving, and documentation skills.
Demonstrated verbal, written and customer service skills.

Nice To Haves

Risk Management Certification preferred.
Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus.
Comprehensive and current knowledge of state laws governing Workers Compensation.

Responsibilities

Risk Management Administer the Company workers’ compensation and liability insurance programs.
Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers.
Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits.
Coordinate with Human Resources and management on injured workers, restrictions, and returning to work.
Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates.
Promotes prevention and safe working efforts related to injuries on the job.
Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders.
Partner with Finance for monthly cost and claims analysis Lead HQ Safety Program and efforts.
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution.
Ensure accurate records of workers’ compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely.
Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims.
Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims.
Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts.
Maintain detailed documentation and case files to support recovery and litigation processes.
Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues.
Support risk mitigation initiatives by providing insights on common causes of subrogated claims.
Leave of Absence Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration.
Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator.
Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments.
Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes.
Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution.
Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment.
Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies.
Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices.
Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits.
Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely.
Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection.
Other duties as assigned.