Associate Manager, QA DSM Operations

FujifilmHolly Springs, NC
1d

About The Position

The Associate Manager, QA Operations leads and supervises a team of QA professionals responsible for providing day-to-day risk-based QA support of Drug Substance Manufacturing areas and processes in a fast-paced, dynamic environment. This role is the primary point of contact for their team and the first-line escalation point in areas of their responsibility. This role collaborates with leadership, site-based customers, and global colleagues.

Requirements

  • BS in Life Sciences or Engineering and minimum 5+ years of relevant experience OR
  • MS in Life Sciences or Engineering and minimum 3+ years of relevant experience OR
  • Ph.D. in Life Sciences or Engineering and minimum 1+ years of relevant experience
  • 2-4 years of people management experience
  • Experience working in a regulated GMP environment

Nice To Haves

  • Experience and working knowledge of ASTM E2500, Smartsheet, Trackwise, MasterControl and/or Kneat validation software is a plus
  • Experience and understanding of the following processes preferred such as cell culture or fermentation
  • Experience with complex projects and the ability to keep work pace and meet deadlines with good organization and planning skills
  • Training and/or familiarity with Quality Risk Management principles preferred

Responsibilities

  • Provides supervision of the QA Operations DSM Upstream team. Ensures allocation of adequate resources for shop floor QA activities (e.g., BPR review, event triage), QA support activities (e.g., DR/CAPA review and approval, changeover and area release), and technical QA activities (e.g., CC review and approval, WO oversight)
  • Leads cross-functional teams to achieve operational readiness objectives and new product introduction goals using a risk-based, right-size approach
  • Collaborates with Responsible Person(s) to facilitate timely disposition of DS material
  • Serves as Subject Matter Expert in audits and inspections for their area of responsibility
  • Establishes and maintains internal and external training goals for self and team to ensure compliance with cGMPs and regulatory requirements.
  • Identifies and leads process optimization initiatives and continuous improvement tasks in their area of responsibility
  • Applies expertise in manufacturing QA concepts and business knowledge to act as the primary point of contact for their team and the first-line escalation point in areas of their responsibility
  • Gathers recommendations for enhancements and gaps related to their areas of responsibility and, in collaboration with leadership, prioritizes and implements solutions accordingly
  • Establishes a QC Sample Control laboratory including, but not limited to: SOP creation, training plan for team, inventory management, delivery of operational and inspection readiness goals, leading in both a project and routine operations environment
  • Maintains relationships with site-based customers and global colleagues and provides updates to leadership as requested
  • Administers company policies such as time off, shift work, and inclement weather that directly impact employees
  • Completes required administrative tasks (e.g., timecard approvals, time off approvals, expense reports etc.)
  • Coaches and guides direct reports to foster professional development
  • Participates in the recruitment process and retention strategies to attract and retain talent, as needed
  • Addresses performance gaps, employee questions and concerns, and partners with HR as needed for resolution
  • Performs other duties, as assigned
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