Associate Manager, Professional Relations (Remote)

Stryker•Portage, MI

4d•Remote

About The Position

The Professional Relations Associate Manager is a strategic, relationship-focused role responsible for managing third-party requests for in-kind and financial support across Stryker’s Neurosurgical and Enabling Technologies businesses. This position serves as a key point of contact for external organizations—including medical societies, universities, educational programs, and healthcare professionals—seeking support from Stryker. This role balances strong relationship management, clinical and product knowledge, and rigorous compliance execution. The Associate Manager works cross-functionally with internal stakeholders and divisional partners to ensure requests are evaluated thoughtfully, processed efficiently, and aligned with Stryker’s business objectives, compliance standards, and mission: Together with our customers, we are driven to make healthcare better.

Requirements

Bachelor's degree
6+ years of professional experience
Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

Nice To Haves

3+ years of medical device or Medical Education experience
Excellent presentation and interpersonal communication skills
Clinical knowledge around procedures within spine or neurosurgical

Responsibilities

Manage end-to-end Professional Relations request workflows from intake through committee review and post-approval execution
Maintain accurate, audit-ready documentation across all systems and files
Communicate clearly and professionally with both internal and external stakeholders
Balance strategic thinking with tactical execution in a fast-paced, deadline-driven environment
Analyze non-routine or complex requests and recommend appropriate paths forward
Build credibility through strong interpersonal skills, responsiveness, and subject-matter expertise
Operate independently while collaborating closely within a cross-divisional team structure
Manage and validate logistical details and equipment requirements for Third-Party Educational Conferences (TPECs), ensuring accuracy, appropriateness, and compliance across all supported programs
Demonstrates technical expertise to facilitate HCP medical education programs, including driving the agenda and content
Knows the market positioning and strengths/weaknesses of key competitors
Collaborate with key opinion leaders to design and facilitate educational materials
Responsible for developing and managing customer-facing strategy, content, and education programs
Conduct ongoing evaluation of training programs, including recommendations for improvement
Defines key learning objectives forthe training curriculum
Collaborate with key stakeholders
Drive 3rd party contract negotiations
Coordinate program design and objectives with faculty
Coordinate program design and objectives with faculty
Active role in education program management through on-site leadership and engaging with HCP & SYK customers, develop, facilitate and/or participate in training for sales and/or Marketing employees
Analyzes metrics and appraises the effectiveness of education methods, costs, and results
Engage and query the key stakeholders to ensure appropriate educational program utilization
Engage and query the key stakeholders to ensure appropriate educational program utilization
Defines performance criteria used for evaluating business trends and activities
Prepares and reviews charts, graphs, tables, and other tools to reflect business performance
Researches business-related data and generates and interprets basic analytics
Develops a network of key opinion leaders (KOL) to support platform offerings and assists in developing a communication strategy for the target customer audience
Recommend and implement plans for medical education commercialization, voice of customer, and onsite programs
Recommend and implement plans for medical education commercialization, voice of customer, and onsite programs
Maintain awareness of developing trends in medical education and appropriately adjust program content and instructional design
Manage current educational resources and develop new tools/platforms for product training events and workshops to enhance the quality of education and training
Cascade divisional/medical education branding and strategy
Support and implement new Medical Education branding to drive excellence in our industry
Create content and messaging in partnership with Marketing Communications and utilize the most effective platform
Share input on Medical Education Communication strategy