Associate Manager, New Verticals - Drive Strategy & Operations

DoorDash USA • Los Angeles, NY

17h • Hybrid

About The Position

About the Team DoorDash Drive is our white label fulfillment platform powering e-commerce for restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to meet merchant partners where their needs are and solves complicated operational problems to better serve our partners, their customers, and our Dashers. About the Role We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive - DoorDash’s white label fulfillment platform and product - to scale business with strategic partners by unlocking accessibility to local businesses on their own terms, by launching new products and services that will expand both DoorDash’s and the Merchant’s total addressable market. In this role, you will oversee growth and operational initiatives that will impact profitability and efficiency for our Grocery and Convenience businesses. You will report into a Senior Manager on our Drive New Verticals Strategy & Operations team and be an individual contributor. You will work cross-functionally with product, engineering, sales, operations, business development, and other teams to make your vision a reality. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! You’re excited about this opportunity because you will… Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success between now and 2+ years out. Operate : You want to get to the lowest level of detail, test your hypotheses by running experiments and then figure out a way to scale. Build. You’ll have your fingerprints all over DoorDash’s New Verticals Drive business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Ideate: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes. Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.

Requirements

• You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
• You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel. You’ve adapted to AI tooling and are comfortable using these to improve and enhance your work.
• You have a bias for action. Speed excites you. You prefer an accomplishment today over an accomplishment tomorrow.
• You’re relentless. You do what it takes to win, no matter what.
• You don’t need a guide. You dive into difficult problems and come up with a plan.
• You’re a team player. You’re able to work cross-functionally across internal & external stakeholders, ranging from technical & non-technical teams. You meet people on their level.
• You have 4-6+ years of experience.
• You’ve succeeded in a competitive, challenging environment.
• You have a completed bachelor's degree.

Responsibilities

• Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success between now and 2+ years out.
• Operate : You want to get to the lowest level of detail, test your hypotheses by running experiments and then figure out a way to scale.
• Build. You’ll have your fingerprints all over DoorDash’s New Verticals Drive business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
• Ideate: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes.
• Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.

Benefits

• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level