Associate Manager, Microsoft 365 Architect

SC Johnson • Ipswich, MA

2d • Hybrid

About The Position

The Associate Manager, Microsoft 365 Architect reports to the Microsoft 365 Manager as a member of the End User Productivity (EUP) team. EUP is a global team responsible for the management and delivery of digital workplace technology to all departments inside SC Johnson. Our core services include endpoints (laptops, mobile devices, and virtual computing), productivity tools, conference rooms, and office print services. In this role you will be responsible for architecture and advanced engineering within the productivity tool stack, primarily consisting of Microsoft 365 technologies – Teams, Office, Copilot, email, SharePoint, OneDrive, and other M365 productivity tools. This role balances user experience, cost, and supportability to design solutions that meet SCJ business needs.

Requirements

• Bachelor’s degree in information systems, computer science or related technical discipline.
• 5+ years of experience with a global enterprise-level service.
• 3+ years of experience with Office 365 management and administration.
• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment.

Nice To Haves

• Architecture experience and/or certification (e.g. TOGAF)
• Ability to work with and support a globally dispersed team
• Working with Managed Service Providers and vendors
• Technical leadership of projects and workstreams
• Enterprise software licensing
• Portfolio planning and roadmapping
• Communicate with both technical and non-technical audiences
• Mentorship and coaching of junior team members
• Strong customer service skills, attention to detail, sense of urgency
• Proactively maintaining awareness of technology trends, innovations, industry dynamics
• Strong analytical and problem-solving skills – evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable operational plans and involves others as needed

Responsibilities

• Coordinate planning and roadmapping for Microsoft 365 services in collaboration with EUP service owners and cross-functional architectural stakeholders.
• Develop project proposals for priority work to gain buy-in for funding in upcoming investment cycles.
• Act as senior M365 engineer, guiding junior team members on technical best practices and interdependencies.
• Actively stay up-to-date on advancements, innovations, and changes in Microsoft’s toolsets and the broader collaboration and productivity landscape. Action these learnings by initiating internal prototypes and proofs of concept.
• Govern architecture standards and principles for M365 portfolio.
• Coordinate managed service providers for implementation and support of solutions provided by the EUP team.

Benefits

• SC Johnson’s total compensation packages are at or above industry levels.
• In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service.
• As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees