Associate Manager, Hospitality and Events, Workplace Services

Salesforce • New York, NY

406d

About The Position

The Associate Manager, Hospitality and Events, Workplace Services is responsible for overseeing event management activities at Salesforce's New York Tower. This role involves executing a variety of events, ensuring operational excellence, and providing a comprehensive guest experience. The position requires strong leadership skills, effective communication with executives, and the ability to manage multiple events simultaneously in a fast-paced environment.

Requirements

• Experience in event management and hospitality.
• Strong people management skills.
• Excellent customer service and executive interaction experience.
• Ability to communicate effectively with executives and their support staff.
• Proven ability to multi-task and manage multiple events and projects.
• Strong understanding of Salesforce brand and product positioning.
• Experience in logistical management for events.
• Ability to create and track event metrics and surveys.
• Experience in collaborating with various internal and external teams.

Nice To Haves

• Experience in a fast-paced events-driven environment.
• Public speaking skills.
• Creative problem-solving abilities.

Responsibilities

• Oversee activities across the New York Tower, executing event management in the Auditorium, 'Ohana Floor, and Campus.
• Manage executive receptions, partner events, non-profit events, and employee events.
• Lead, educate, and motivate a team to ensure operational excellence.
• Communicate effectively with executives and their support staff.
• Multi-task various events and projects simultaneously.
• Anticipate business needs and work with urgency to ensure client satisfaction.
• Ensure consistent, on-brand messaging for events.
• Provide regular event updates to management and executive leadership.
• Maintain global team documents and playbooks for events.
• Consult with clients on hosting events and possess strong public speaking skills.
• Manage pre, onsite, and post-event logistics.
• Collaborate on G-Cal calendar management for internal event space.
• Create and track event goals, measurements, and metrics, including surveys.
• Co-manage external relationships with agencies and vendors, and collaborate with internal teams.
• Research and report creative event options and entertainment based on program format and budget.
• Lead and develop a team to achieve project goals and improve performance.
• Cultivate a positive and inclusive team culture that values diversity.
• Participate in hiring and onboarding processes.

Benefits

• Comprehensive health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: No Education Listed