Associate Manager, DashMart Fulfillment Services Strategy & Operations

Doordash • New York, NY

80d • $98,600 - $145,000

About The Position

As an Associate Manager you will lead the growth of DashMart Fulfillment Services grocer partnerships by scoping, launching and managing the performance of a number strategic projects. You will lead a team that's primary objective is to expand existing partnerships, explore and win new business, and maintain high quality operations within live and launching partnerships. You will work cross-functionally to achieve these business goals, including but not limited to the following: Iterate on customer-facing merchandising strategies using data-based insights, Drive operational improvements within fulfillment centers in partnership with DashMart operational leadership, Explore and launch new real estate strategies in partnership with our real estate and finance teams, Iterate on partnership assortment strategies in partnership with DashMart's Category Management team.

Requirements

• Experience managing external relationships from an operational perspective, collaborating with external partners on ways to grow and improve business partnerships.
• Strong communication skills and can tailor your communications to meet the intended audience.
• Strong cross-functional skills and have experience leading large cross-functional projects spanning 10+ teams in short durations (>8 weeks).
• A track record of success launching and maintaining new and ambiguous projects within your strategic expertise.
• Experience working with financial data and teams and possess strong business acumen.
• A track record of leading and growing high performing teams.
• Bachelor's Degree in business, analytics, finance, supply chain management, or a related field.
• 4-6+ years of professional experience in tech, strategy & operations, supply chain, retail management, operational leadership, or a similar field.

Responsibilities

• Manage a rapidly growing business line and team, developing talent within your team and developing broader DashMart capabilities.
• Manage and grow external partnerships - delivering positive outcomes from small day-to-day details to large-scale new strategic initiatives.
• Lead strategic cross-functional work; coordinating across multiple teams to meet business objectives, root cause problems, and develop creative, long-lasting solutions.
• Obsess over delivering positive customer outcomes; utilizing analytics, cross-functional insights, and warehouse feedback to drive improvements for customers nationwide.
• Proactively improve processes and supply chains for retail partners and customers, while achieving positive financial outcomes.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees