Associate Manager, Customer Support
SonderMind•Denver, CO
177d•$60,000 - $68,000•Hybrid
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As an Associate Manager of Customer Support, you will directly supervise a team of frontline Support Specialists, ensuring performance, quality, and service-level expectations are consistently met. You'll be responsible for fostering a culture of accountability and support, coaching team members, removing blockers, and partnering with cross-functional stakeholders to improve processes that directly and positively impact our clients and providers. This is a people-leadership role with some individual contributor work; however your core focus will be day-to-day team management, coaching, and execution support.
