Associate Manager- Contracted Vendors

Stryker • Houston, TX

4d

About The Position

Serves as the primary liaison between Commercial Operations and Contracted Installation Vendors. Responsible for the indirect supervision of Contracted Installation Vendors and Vendor performance in the areas of installation planning and execution, installation quality, timely and accurate reporting, new hire training, capacity planning and customer support coordination. Ensures Vendors adhere to Stryker Quality and Compliance standards and policies. Ensures Vendors execute efficient and effective installations while engaging the customer and maximizing profitability.

Requirements

• Bachelor's degree (B. S or B.A) required
• Minimum 6 years of work experience
• Minimum 4 years' related experience in Medical Device, Capital Installation, Engineering, Project Management, Contracting or Construction.
• Technical understanding of Capital Medical Equipment Installation and/or Project Management required
• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to utilize equipment including ladders, chain hoists, material lifts, and pallet jacks.
• Must be able to climb ladders, work within confined spaces, and above ceiling.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to communicate effectively with intrapersonal communication skills.
• Must be able to communicate effectively via cell phone, text, and email.
• Must be able to travel via commercial airline.
• Must maintain a state-issued Driver's License and be able to safely operate a motor vehicle.
• Ability to work with large pieces of construction and medical equipment.
• Able to fulfill credentialing requirements for Customer Site and Hospital access.
• Work as an integral part of a team.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to work in a fast-paced, independent environment and exercise good judgment.
• Must be able to analyze and resolve non-routine testing and/or equipment issues using independent judgment.
• Must be able to locate, comprehend, and follow detailed installation instructions and procedures.
• Has the ability to explain clearly to onsite trades (electricians, plumbers, general contractors) or vendors.
• Must be able to identify issues outside of the scope of the project and communicate following appropriate escalation pathways.
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• Must be able to generate and explain detailed forecasts, guidelines, and procedures.
• Must be able to follow and explain detailed installation instructions and inspection procedures.
• Must be able to complete detailed documentation accurately
• Must be able to analyze projects, determine priorities, and make decisions.
• Ability to think critically to resolve project roadblocks pertaining to environmental or infrastructure challenges within the appropriate guidelines and safety standards.
• Must be able to be a part of the solution process.
• Ability to read, navigate, and comprehend installation and technical manuals and project documents with acute attention to detail.
• Proficient with Microsoft Office Suite.

Nice To Haves

• Contracting, Supply Chain Management, or Sourcing experience preferred

Responsibilities

• Evaluates, selects, and onboards new vendors through structured processes and in accordance with corporate policies and procedures.
• Responsible for coordinating with appropriate functions to facilitate and support vendor training.
• Develops and implements vendor management strategies and policies in areas including but not limited to: Vendor Workforce Planning, Training, Quality, and Installation Daily Management
• Negotiates Master Service Agreements, Contracts, and Pricing Addendums with assistance of Compliance and Legal.
• Manage vendor relationships and resolve conflicts or issues.
• Enforce contract terms when applicable.
• Oversee and run Daily Management System to facilitate effective communication and collaboration between vendors and Stryker Commercial Operations functions
• Reviews vendor invoices and processes payment according to contract terms.
• Analyzes spending patterns and identifies cost optimization opportunities.
• Coordinates with internal stakeholders to align vendor services.
• Ensures vendor capabilities meet or exceed Styker needs through training, analysis and performance
• Maintains accurate vendor documentation and performance metrics including but not limited to vendor capabilities, quality metrics, and contract information.
• Accountable for ensuring accurate records of equipment installation from vendors. and associated activities within regions.
• Utilizes information and analyzes trends to drive improvement opportunities within function.
• Implements effective communications management strategies to senior management with specific emphasis on business objectives delivery, efficient resource deployment, effective risk and issue management.
• Responsible for effective meeting management and group facilitation activities for programs/projects in function.
• Ensure the implementation of Quality Management strategies and templates for function.
• May support Quality Management System actions including Nonconformance and Corrective & Preventative Actions.
• Must be able to travel to 30-40% to support Vendors and projects in the field.

Benefits

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees