Associate Manager, Communications
About The Position
We are seeking a proactive and detail-oriented Associate Manager Communications to support the Strategic Initiatives team of the Retail Alternatives Transfer Agency Division. This role is ideal for someone with a background in internal and client communications, operational coordination, and cross-functional collaboration. This highly visible position requires excellent communication skills, organizational agility, and the ability to manage multiple priorities across teams. The Associate Manager Communications will help align messaging, maintain internal and external communication platforms, and support the successful rollout of business initiatives and process improvements.
Requirements
- 3+ years of experience in communications, relationship management, or project coordination
- Must have experience within financial services, ideally with some transfer agency or investor services knowledge
- Strong written and verbal communication skills
- Proficiency with SharePoint, intranet platforms, and communication tools is ideal
- Ability to manage multiple initiatives and collaborate across teams
- Detail-oriented with a strategic mindset and problem-solving skills
- Proficient with Microsoft office tools
Responsibilities
- Manage and distribute global client and internal communications across platforms
- Maintain internal intranet and external client portals with updated resources and guides
- Coordinate divisional Town Halls and leadership meetings to support team alignment
- Lead projects such as the year-end tax form audit process and drive procedural updates
- Develop and manage cross-departmental tools like playbooks, checklists, and contact grids
- Support implementation and communication of new technologies and client-facing initiatives
- Serve as liaison throughout the organization to ensure messaging consistency
Benefits
- Hybrid Work Model and Business Casual Dress Code, including jeans
- 401k Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
- Hands-On, Team-Customized, including SS&C University
- Discounts on fitness clubs, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
