Associate Manager - Communications

TDS TelecomHelena, MT
13dRemote

About The Position

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? In this role as an Associate Manager-Communications, you will manage communications across assigned states, focusing on expansion markets in the Pacific Northwest. Responsibilities include creating and distributing press releases, social media content, blogs, and newsletters. The position collaborates with local teams and marketing to enhance the organization’s reputation through strategic initiatives targeting the telecom industry, local communities, and internal audiences. In this role, you will also identify newsworthy opportunities, developing and executing communication plans, providing PR counsel to leadership and managers, and supporting overall communications programs. While this position offers remote flexibility, our preference is for candidates located in the Northwestern region of the U.S.

Requirements

  • Bachelors degree (or higher) -OR- 4+ years professional work experience.
  • 4+ years developing and leading key projects.
  • 4+ years writing both journalistic style and corporate communication materials.
  • 2+ years of experience developing press releases which garner media coverage in various sized markets.

Nice To Haves

  • Strong strategic planning and decision-making skills; able to balance organizational and group needs.
  • Ability to integrate diverse priorities into cohesive strategies.
  • Expertise in public/media relations, corporate and employee communications, and philanthropy.
  • Exceptional written and verbal communication skills, including technical writing.
  • Strong analytical, critical thinking, and interpersonal skills.
  • Ability to multitask and manage competing priorities.
  • Proficiency in PR and social tools: Meltwater, HootSuite, major social platforms, WordPress, CRM, SharePoint.
  • Skilled in negotiation, persuasion, and presentations.
  • Corporate or agency experience; interest in technology (cable industry experience a plus).

Responsibilities

  • Media & Content Management:
  • Write and edit communications following Associated Press (AP) standards and creative formats, including press releases, blogs, social posts, newsletters, and internal content.
  • Distribute news to trade, local, and national media; manage media lists and reporting using Cision.
  • Respond to media inquiries and maintain relationships with targeted outlets.
  • Coordinate media interviews and briefings; prepare spokespeople and act as spokesperson when needed.
  • Monitor news trends, pitch stories, and manage online media pages with current news and crisis updates.
  • Basic understanding of CRM platforms for media engagement.
  • Communication Strategy:
  • Develop strategies and tactics to meet measurable objectives and protect company reputation.
  • Advise leadership and teams on timing, messaging, and channels.
  • Generate ideas, write content, and create positive coverage to enhance Search Engine Optimization (SEO).
  • Internal Communications:
  • Contribute to internal news channels; identify and write compelling stories.
  • Strategically align internal and external communications.
  • Interview subject matter experts; edit and provide feedback.
  • Manage intranet content using SharePoint.

Benefits

  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs
  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time
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