Associate Manager, Business Lead

DoorDash USA•Los Angeles, CA

About The Position

At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people’s attention and engagement. We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention, and deepen connections. We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content. Brand & Creative Operations is the connective hub of the Brand & Creative org. Our team — Business Leads and Creative Operations — creates the conditions for great work: ensuring every project is strategically grounded, operationally sound, on-brand, and creatively excellent. We’re embedded partners to Marketing, shaping how creativity connects to marketing strategy, amplifies impact, and drives growth across the business. About the Role The Associate Manager, Business Lead role plays a mission-critical role at DoorDash, operating as a strategic integrator at the center of Brand & Creative. This role is where business strategy, brand thinking, creative execution, and cross-functional alignment converge. Reporting into the Senior Manager, Business Lead on Ads, you will serve as a partner to Integrated Marketing, Brand Strategy, and Creative, ensuring our campaigns are audience-first, business-aligned, and built to deliver results. We're excited about you because... A strong operator with a strategist’s mind and a marketer’s instincts A trusted cross-functional partner with a bias for action, who can speak both brand, creative, and business fluently and thoughtfully Comfortable owning ambiguity and turning fuzzy asks into structured, actionable plans Has enduring curiosity, flexibility, and a bias for action – adapting quickly, collaborating generously, and continually striving to innovate and make the work (and how we work) better Clear & concise communicator – able to drive teams to resolution through influence and data, surface decisions, trade-offs, and next steps for senior stakeholders

Requirements

5-8 years of experience in brand marketing, account management, creative program management, or creative operations in a fast-paced, high-pressure environment
Independent driver of multi-channel programs from set-up to execution; ability to organize and orchestrate, anticipating blockers and driving work forward without missing the detail
Demonstrated ability to lead cross-functional teams. Experience working across creative and operational functions (e.g., with project managers, producers, strategists, designers, and copywriters)
Experience managing production budgets, partnering with producers, project managers, or agency partners in executing deliverables
Experience building client relationships, confidently presenting to external partners

Responsibilities

Act as the Brand & Creative lead for your assigned line of business and/or audience, partnering closely with Integrated Marketing, Brand Strategy, Creative, and Channel owners to drive campaign strategy and execution. This particular role will focus on DoorDash Ads and Co-Marketing
Serve as the connective tissue across Brand, Social, Influencer, Partnerships, Creative, and Production — ensuring the right teams are engaged at the right moments – translating briefs into action and ensuring work is cohesive and consistent campaign initiatives end-to-end, owning & managing production budgets
Become fluent in Expertise in DoorDash’s three-sided marketplace and its business priorities; act as conduits of the business strategy into Brand & Creative.
Protect the integrity of the brand and maintain creative alignment to the brief throughout execution, ensuring the work remains on-brand, on-brief, and built to deliver business results
Work alongside Sales and Co-Marketing Leads to develop programs for our external ad partners, putting their brand at the intersection of commerce, culture and creativity

Benefits

a 401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program