Associate-M&Q Employee Relations Representative

Lilly • Indianapolis, IN

324d • $57,750 - $129,800

About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. The Associate - M&Q Employee Relations representative is a member of a centralized team that provides employee relations support for US-based manufacturing sites. This position will answer the needs of our people by delivering high-quality and timely HR services while balancing the needs of the employee, supervisor, and company to improve business performance. In addition to the day-to-day responsibilities, this position will serve as a subject matter expert on employee relations processes and act as a liaison between corporate HR and the M&Q organization. The role involves contributing to and leading projects and workshops designed to enhance supervisor capability and foster connections with supervisors and employees in their work environment. Although the main focus of this role is outreach, it will also necessitate handling some Employee Relations and Investigations casework.

Requirements

• Bachelor’s Degree or High School Diploma/GED with 3 years of related work experience
• 1+ years of previous experience in Human Resources or minimum of 3 years total related work or leadership experience
• Qualified applicants must be authorized to work in the United States on a full-time basis.

Nice To Haves

• 3+ years of previous experience in Human Resources
• 4+ years of total work experience
• Experience in managing employee relations issues and/or investigations into potential policy violations
• Ability to deal with ambiguity and maintain objectivity
• Ability to conduct crucial/difficult conversations
• Critical thinking skills and excellent judgment
• Ability to coach and influence people at all levels
• Strong written and oral communication skills
• Attention to detail and strong documentation skills
• Strong computer skills – Excel, PowerPoint, Word, Workday
• Supervisor experience
• Experience working with the M&Q organization

Responsibilities

• Establish a regular Employee Relations presence at manufacturing sites, building rapport with employees, supervisors, and site leadership to understand concerns at the site
• Leverage insights from personal observations, HR People Analytics team data, and ER case management data to identify key themes and areas requiring additional support
• Identify issues, propose solutions, and collaborate with site HR and leadership to enhance organizational culture
• Collaborate with the MQ Employee Relations team and the core Employee Relations team to provide uniform support throughout the organization
• Coach and counsel supervisors on leadership/management skills, team effectiveness, employee development, fair treatment, performance management, and HR processes
• Coach and counsel employees on workplace issues, performance expectations, and personal issues with referrals to appropriate experts
• Plan, conduct, and document investigations for Employee Relations case work
• Communicate and deliver investigation outcomes
• Enhance team processes and practices to reduce bureaucracy and boost efficiency for HR, employees, and key business partners
• Serve as a Subject Matter Expert on Employee Relations (ER) and investigations, collaborating with the primary ER team to develop and maintain essential skills.

Benefits

• Eligibility to participate in a company-sponsored 401(k)
• Pension benefits
• Vacation benefits
• Medical, dental, vision and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree