About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share. HSBC Asset Management’s Liquidity business helps institutional and wholesale clients manage cash with confidence through Money Market Funds and Short Duration Fixed Income solutions. In this role, you will help grow and retain assets by delivering excellent client experience—combining commercial coverage with firsthand execution across onboarding, servicing, and ongoing relationship management. You will work across a global platform and partner closely with Liquidity Sales, Relationship Managers, Fund Administration, Finance/Reporting, Product, Marketing, and Investment Writing to ensure clients receive timely, accurate information and a smooth end-to-end journey.

Requirements

  • Experience in asset management, capital markets, or a closely related financial services environment.
  • Proven experience in client relationship management, client servicing, sales support, or sales coverage (institutional and/or wholesale).
  • Working knowledge of liquidity products (Money Market Funds and/or Short Duration Fixed Income) and how clients use them.
  • Experience supporting client onboarding processes, including KYC/AML, account opening and operational coordination.
  • Effective communication skills (written, verbal and presentation) with the ability to translate complex information clearly.
  • Strong analytical and critical thinking skills, with high diligence and quality.
  • Ability to manage multiple priorities and deliver under time-sensitive deadlines.
  • Strong stakeholder management skills and ability to work effectively in a matrix environment.
  • Experience using CRM tools (e.g., Microsoft Dynamics) and standard productivity tools (Excel/PowerPoint/Word).

Nice To Haves

  • Postgraduate degree (e.g., MBA) and/or professional qualification (e.g., CFA).
  • Experience in a similar role within a global organization.
  • Experience using technology and process improvement to enhance client outcomes and operational efficiency.
  • Familiarity with liquidity mandates such as separately managed accounts (SMAs) and related servicing models.
  • Looking for individuals with FINRA Series 7 and 63 licenses (or who can obtain these shortly after joining).

Responsibilities

  • Lead regional coverage for Liquidity and Short Duration investors, supporting asset growth and retention.
  • Function as a product and process SME for Money Market and Short Duration Fixed Income strategies.
  • Coordinate client onboarding and servicing, including subscriptions/redemptions, account opening, static data maintenance, and CRM updates.
  • Partner with internal teams and clients to meet KYC/AML requirements and deliver high-quality onboarding experience.
  • Manage and resolve a wide range of client enquiries (standard and bespoke), ensuring timely follow-through.
  • Create and tailor client materials: presentations, questionnaires (e.g., RFP/RFI/DDQ), and client/market/sector analysis.
  • Support regional deal activity, including cross-sell opportunities in partnership with coverage teams.
  • Support new product launches and go-to-market activity aligned to regional needs.
  • Communicate fund and market updates to internal and external stakeholders (e.g., daily fund prices, market commentary).
  • Build relationships through client meetings and industry events.

Benefits

  • tailored professional development opportunities to ensure you have the right skills for today and tomorrow
  • competitive pay and benefits package
  • robust Wellness Hub
  • welcoming and inclusive work environment
  • industry-leading volunteerism policy
  • generous matching gift program
  • comprehensive program of immersive Sustainability and Climate Change Initiatives
  • Employee Resource Groups
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