PetSmart-posted about 1 year ago
$31,200 - $35,360/Yr
Full-time • Mid Level
Cedar Rapids, IA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

We are seeking a dedicated and proactive Lead Associate to join our team at PetSmart in Cedar Rapids, IA. In this full-time role, you will oversee daily operations, ensure exceptional customer service, and manage inventory effectively. The ideal candidate will possess strong leadership skills and a background in retail or grocery store environments, with a hands-on approach to problem-solving and collaboration with team members.

  • Supervise and train staff to ensure high levels of performance and customer satisfaction.
  • Manage inventory levels, including stock replenishment and organization of merchandise.
  • Take point on unloading freight, including use of forklift.
  • Utilize POS systems for sales transactions and inventory tracking.
  • Assist in budgeting processes to optimize store performance and profitability.
  • Analyze sales data using retail math to identify trends and opportunities for improvement.
  • Maintain a clean and organized store environment that enhances the shopping experience.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with management on marketing initiatives to drive sales and enhance store visibility.
  • Previous experience in a retail or grocery store setting is required.
  • Strong skills in inventory management and budgeting are essential.
  • Familiarity with POS systems is required; experience with wireless sales is a plus.
  • Bilingual candidates are encouraged to apply, as effective communication is key in our diverse environment.
  • Ability to perform basic retail math calculations accurately.
  • Excellent interpersonal skills with a focus on teamwork and collaboration.
  • A proactive attitude towards problem-solving and decision-making in a fast-paced environment.
  • Must be able to lift 50lb, repetitively.
  • 401(k)
  • Flexible schedule
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